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Leidos
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http://pages.healthcareitnews.com/The-Clinical-Service-Desk-An-Invaluable-Asset-after-Go-Live.html?topic=ehr%2C%20strategicplanning%2C%20workflow
Body:
Launching a new system like an Electronic Healthcare Record (EHR) is a tense time for a hospital or a clinic. Costs can quickly escalate, adoption can suffer, and clinician satisfaction can wane if this new technology isn’t supported well enough. Which is why adding a clinical service desk can offer more than just support.
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